Papers with ESC task
AugESC: Dialogue Augmentation with Large Language Models for Emotional Support Conversation (2023.findings-acl)
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| Challenge: | Crowdsourced dialogue corpora are limited in scale and topic coverage due to the expensive cost of data curation. |
| Approach: | They construct an augmented dataset for the emotional support conversation task using large language models for dialogue augmentation. |
| Outcome: | The proposed approach outperforms baselines of dialogue augmentation and improves the model's generalization ability to open-domain topics. |
DecoupledESC: Enhancing Emotional Support Generation via Strategy-Response Decoupled Preference Optimization (2025.findings-emnlp)
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| Challenge: | Existing ESC data entangles psychological strategies and response content, making it difficult to construct high-quality preference pairs. |
| Approach: | They propose a Decoupled ESC framework that decomposes the ESC task into two sequential subtasks: strategy planning and empathic response generation. |
| Outcome: | The proposed framework outperforms baselines, reducing preference bias and improving response quality. |